JOIN THE GLOWGETTERS!

You may purchase memberships at the Neon Museum front desk or online at kindler-etui.com/memberships.  If you purchase online and would like to book tickets right away, register and sign in on the ticket purchase page and your discounts will automatically apply.  Additionally, you may call the museum at (702) 387-6366 or email memberships@kindler-etui.com with your ticket request. Your benefits begin immediately.

Yes! An Evening or a Daytime Admission ticket may be applied towards a new membership on the day of your visit or before.

The maximum number of admission tickets that can be applied toward a Sahara membership is one. The maximum number of admission tickets that can be applied toward a Frontier membership and above is two. Tickets can only be applied for those covered by the membership itself.

To apply your admission ticket, stop by the front desk or call the Customer Service team at (702) 387-6366.

Your membership is valid for one full year (365 days) from the date of purchase.

Can’t remember your password? Enter your email address in the Members Login and select Forgot Password to reset. Your password will be sent to your email.

Yes!

We highly recommend booking your tickets in advance to avoid sold-out timeslots.

There are three ways to book your tickets:
Online: Log into your membership account and select your preferred tickets
Call: (702) 387-6366
Email: Send your request to memberships@kindler-etui.com

Yes! Login to your account with the email associated with your membership and your selected password.

Your login connects you to your membership benefits. Once logged in, you will be able to select member tickets, 50% off discounts tickets, event tickets only available to members and more!

General Admission or Benefactor passes are included with memberships at the Frontier level and above. Passes can be used by the member or can be gifted by the member to friends/family.

To use a pass, please make a reservation in advance by calling (702) 387-6366.

 General Admission passes cannot be applied to Guided Tours or Brilliant! Jackpot experiences. Benefactor passes can be applied to all evening experiences.

Memberships at The Neon Museum are limited to one (Sahara level) or two-person (Frontier level and above) memberships.

Complimentary guests for every visit are included in the Aladdin level membership and above.

No. Membership cards are non-transferable.  The Neon Museum member must be present to use membership admission benefits.  A valid ID may be requested for verification.

Let us know!

Please call (702) 387-6366 or email memberships@kindler-etui.com. Replacement cards will be issued.

For immediate assistance please call (702) 387-6366 or email memberships@kindler-etui.com.

To contact the Membership Manager directly, please call (702) 476-6611

There are two ways of updating your account information:

Online: Login to your membership account. Click on Accounts Home. Scroll down to your account information and edit.

Email: Send an email requesting an update to your contact information to memberships@kindler-etui.com.

Yes! A Neon Museum membership is the perfect gift for any occasion.

Click Gift Membership to purchase your gift.

The gift membership will list you as the gift-giver and will be sent to the recipient within a week, unless otherwise requested.

For assistance, please call (702) 387-6366.

Frontier level memberships and above include the North American Reciprocal Museum (NARM) benefit, granting free admission to our members to over 1,000 other participating institutions.  Each institution operates independently, and may processes NARM tickets differently. For details, contact the institution directly.

Yes, the Neon Museum is a member of the North American Reciprocal Membership program with over 1,000 other member museums. We require a NARM endorsed membership card per person to receive complimentary tickets and 10% off in the museum store.  We are able to offer one ticket per named member. Valid ID must be presented with membership card for verification at ticket pick-up. “Family benefits” include complimentary tickets for two adults and two children under the age of 18. Please email a copy of your NARM endorsed membership card, along with your ticket request and phone number, to memberships@kindler-etui.com or call (702) 387-6366.